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Mayhem and Unanticipated Liability – How to avoid it

We see many examples of disruptive events in logistics, resulting from erroneous bookings, delivery failures, reckless or negligent behavior, failure to insure, inadequate insurance, contractual liability, fraudulent parties, cargo loss or damage, or complex personal injury litigation.

 

All such scenarios of “What Can Go Wrong” – may be constructively viewed as underscoring the need to integrate sound risk management tips and insurance expertise in the business process.   Without it, transactions that look good from a marketing and immediate revenue perspective can end up a disaster — because the unanticipated and inconvenient decides to show up – somewhat like the “Mayhem” guy on the All-State commercial.  I relate directly to this analogy as I have spent a career, including 10 years as Vice President Risk Management (for an international multi-modal operation), dealing with scenarios  — “that could never happen”.    It seems that unfortunately and almost invariably — they do.

 

Examples of ‘What Can Go Wrong’ include the provision and use of carriage equipment.   A memorable scenario in my experience involves a motor carrier that received freight from the Shipper, in a sealed trailer licensed for road use, for interstate delivery.  The motor carrier was involved in an accident enroute, resulting in the fatality of a medical doctor.   The ultimate damages paid were $10 million.   The motor carrier in this instance had contractually indemnified the Shipper under a Services Agreement.  This Shipper had a Commercial Auto Liability Policy to cover their owned vehicles and a $25 Million Excess Policy.    In brief summation, under a Declaratory Judgment Ruling, the Court held that (i) the Shipper’s Auto Liability Insurance Policy covered their Trailer and the Accident, and (ii) under the (typical) definition of “Who is Insured” and the prioritization of Coverage language in the Shippers Auto Insurance Policy, the Shipper’s insurance Policies were obligated to pay approximately 70% of the damages  – or roughly $7 Million in this instance, and (iii) the motor carrier and their insurers paid the remainder (whereby the terms of the Service Agreement were satisfied).

 

This Shipper could not have been more dismayed — and clearly would have benefited from more proactive Risk Management and Insurance handling expertise.   It is important to note that the Shipper in this example could have been any provider of licensed carriage equipment, including an equipment provider entity under common ownership with a Broker.

 

Different scenarios of a Broker providing road use licensed trailers or containers attached to chassis (“Equipment”), to third-party Motor Carriers, in support of the freight Broker business model, are often raised for evaluation.

Concerning the risk element of this activity it must be considered that a licensed for road use trailer or container bolted to a chassis, is defined under law as a Motor Vehicle (See Footnote 2).    Underscoring this risk consideration, is that provision of such Equipment under any auspices, constitutes a motor carrier role — not the role of freight Broker (See Footnote 1) – and can incur motor carrier liability.  The Equipment provider, by inference, incurs shared or primary responsibility for compliance with all pertinent statutory definitions, regulatory requirements and FMCSRs pertaining to a Motor Carrier. Hence, because the act of leasing or interchanging Equipment to motor carriers extends beyond the role defined for freight Brokers under federal Statute and Regulation, it is arguably not protected under the enabling Statute pertinent to a freight Broker (See Footnote 1).  Nor is the provision of Equipment typically intended coverage under insurance Policies written for freight Brokers, as such Policies are designed to cover the liability of the Insured Party arising from their role as a freight Broker – not from the role of motor carrier.    An entity providing road licensed carriage Equipment to motor carriers, is best advised to purchase a Truck Liability Policy designed to cover Motor Carrier liability – or an alternative Liability Policy providing essentially the same or similar coverage.

For these reasons, I recommend that the Equipment leasing/interchange activity be conducted as a separate business enterprise and not as a supplemental support to the Broker operation, or a joint venture.  It should be housed under a separate legal entity from that of the freight Broker – with separate branding, separate contracts, separate management, and separate insurance, to achieve, to the extent possible, a legal partition between this Equipment activity and the Broker operations.  Such an Equipment entity should also make use of an Interchange/Lease Agreement with motor carrier users of the Equipment.  Some of this Equipment (i.e., trailers) could potentially be used by a third party carrier to haul cargo tendered by the Broker under common ownership with the Equipment provider entity, but not by specific design or agreement.   This activity is thus conducted independent of and not under the auspices of any Carrier or Shipper contract or booking communication for cargo tendered to or by the Broker.

A separate but related question arises as to whether the Equipment provider entity should own or lease the Equipment they provide to third party motor carriers.  There are several concerns with leasing and then sub-leasing Equipment, including the following:

— The original Lease Agreement may prohibit “sub-leasing” of the leased Equipment by the lessee.  Hence, to this extent, the described business model, where the Equipment is lased and then subleased, is in breach of the Lease Contract.

— Also to this extent, the unethical or illegal business practices exclusion may be invoked under a typical insurance Policy, including a Policy that may be written for this Lessee – thereby precluding any insurance coverage that may otherwise have been provided.

— The Lease Agreement may be silent on the issue of sub-leasing but stipulate that the third party motor carriers in possession of the trailers are the “Agent” of the Lessee.  Such a stipulation causes the Lessee Entity to contractually assume liability for the role of motor carrier, in addition to any liability incurred under federal and state law.

— For the reasons cited herein, and others related to sound business operation, the described lease/sub-lease scenario might be preferably avoided.

A business strategy that does not engage Risk Management and Insurance Expertise to understand and manage the roles of involved parties, their contractual relationships and their insurance, may be inherently problematic, involving unanticipated liability, and uninsured risk —  and is likely to invite Mayhem.

 

Footnote 1 — 49 U.S.C. §13102. Definitions  “(2) Broker.—The term “broker” means a person, other than a motor carrier or an employee or agent of a motor carrier, that as a principal or agent sells, offers for sale, negotiates for, or holds itself out by solicitation, advertisement, or otherwise as selling, providing, or arranging for, transportation by motor carrier for compensation.”     49 C.F.R. 371.2, states that a  “Broker means a person who, for compensation, arranges, or offers to arrange, the transportation of property by an authorized motor carrier. Motor Carriers, or persons who are employees or bona fide agents of carriers, are not brokers within the meaning of this section when they arrange or offer to arrange the transportation of shipments which they are authorized to transport and which they have accepted and legally bound themselves to transport.”

Footnote 2 — 49 U.S. Code § 31301 – Definitions  “(12) “motor vehicle” means a vehicle, machine, tractor, trailer, or semitrailer propelled or drawn by mechanical power and used on public streets, roads, or highways, but does not include a vehicle, machine, tractor, trailer, or semitrailer operated only on a rail line or custom harvesting farm machinery.”

Carmack Amendment Elevates Importance Of Bill Of Lading

How Carmack Amendment makes Bill of Lading more important than ever

If a carrier is sued for damage to or loss of cargo, what laws are being used as the basis of the claim? The Carmack Amendment is the most common uniform code of law regulating the freight industry that is applied in liability cases involving breach of contract, fraud, and negligence.

The Most Important Document: The majority of claims raise issue with one particular exemption of liability, an act of the shipper. Claims often indicate that cargo was packaged improperly or loaded poorly. In such cases, the Bill of Lading becomes the most important document. Bill of Lading Act, 49 USC 80113 states that a carrier is not liable for cargo loss or damage in the following cases:

Goods are loaded by shipper;

Bill of Lading notes shipper’s weight, load and count;

Carrier does not know if received goods conformed to Bill of Lading’s description.

But what does this mean? It means that a carrier is not responsible for damages that result from a shipper improperly loading cargo when a Bill of Lading clearly states the parameters of “shipper’s weight, load and count”.

Load and count are critical because shortages and theft of cargo of high value goods are some of the most troublesome issues. Freight companies can protect themselves by paying careful attention to the wording of their Bill of Lading. Taking care to properly use the provision of “shipper load and count” can minimize liability exposure, especially where high-value cargo is concerned.

Freight companies engaged in interstate commerce can operate with greater confidence, knowing that, regardless of crossing state lines, there is only a single code of law to comply with. For more information on developing the best risk management strategies for your company, partner with experts in the freight broker industry. Rely on the most up-to-date and relevant resources to stay informed and protect your business interests.

The Digital Freight Broker

Freight Broker in the Digital World

The freight brokering industry has been around for many years. New brokering companies come and go, and not much changes in the industry. Freight brokers are the link between the shipper and the carrier. However, digital freight brokers, such as Uber and Power2Ship, are revolutionizing the industry.

Digital freight brokerage, otherwise known as digital freight matching (DFM), is not an entirely new concept. Power2Ship has been using this structure since the early 2000’s, but with new technological advances, the DFM market is expanding. A digital freight matching company uses software, such as mobile applications, to increase efficiency of matching shippers to carriers.

As with anything new, digital freight brokerage has its drawbacks. In order to develop the freight brokering software, DFMs will need an initial investment. Once the company is up and running, there are some logistic hurdles to overcome as well. Rental car companies can instantly match a customer to a vehicle because that vehicle is usually sitting in the lot vacant, but in the trucking world, freight trailers don’t sit around the lot empty. They are constantly being used. Being able to match a shipper to a carrier that is currently busy with another shipment is difficult. Another downside with digital freight brokerage is sourcing truck drivers. Unlike social ride sharing apps, DFMs have to get drivers that are already hauling freight. That narrows the market significantly.

There are advantages to digital freight brokerage. The biggest advantage is saving time. A driver can find and book new loads quickly. This can prevent truckers from having to run empty from one city to the next. Another perk of digital freight brokerage is that drivers will be able to choose which application will be the best for them. They can compare features such as API mapping integration and instant payments.

The outlook of digital freight brokerage companies is still unknown; no one company has developed software that can overcome all the hurdles and meet the users expectations. DFMs may change the future in the freight brokering industry. In the meantime, LOGISTIQ will still be servicing traditional freight brokers through our Broker Shield Insurance program.

Why You Should Opt For TIA

Transportation Intermediaries Association

Those in the freight business need some protection from various eventualities for goods on transit. It is for that reason that every carrier needs to have a bond before products leave the source. Various companies can offer such protection to carriers, and all have different terms of operation. Here is why you should opt for the TIA (Transportation Intermediaries Association).

Professionalism

Every carrier needs to work with an association that has the necessary experience to maneuver the intricacies of the transportation industry. Over the years, TIA (Transportation Intermediaries Association) has become a trusted name in this industry because of the standards and professionalism it maintains throughout the 3 PL Industry. It is for that reason that it continues to build confidence among the various carriers.

Bond-BMC84 / Trust-BMC85

Transport is a sensitive area that requires trust. Your business partners are looking to identify your credibility as part of the reasons they should opt to deal with you for provision of transportation services. Once they identify that you subscribe to a bond-BMC84 / trust-BMC85, it becomes clear to them that part of your commitment is to avail the services they need, with the highest possible level of professionalism.  Contact LOGISTIQ Insurance Solutions for your Bond today at LOGISTIQ.com or 888-910-4747.

Transparency

Transport Intermediaries Association acts as the professional organization for the transportation industry, which means that it will be seeking to help your business succeed in all its undertakings. The implication, in this case, is that as you choose to engage the association, the safety of your finances is a guarantee that you can bank on every other time.

3PL Providers: Exercise Care in Client Promises

A court decision occurring last August should remind Third Party Logistics providers (3PL) and freight brokers to consider carefully their contractual and applied promises to customers – as 3PL Providers can be found liable for the promises that they make.

Particularly in high exposure cases when a subcontracted motor carrier has minimum insurance coverage, 3PL providers must avoid the perception that they control driver and motor carrier actions. In this case, McHale v Kiswani Trucking, an Illinois appellate court affirmed an $8 million decision against a logistics supplier, Transfreight, Kiswani Trucking and Russell Kleppe whose semi-truck struck and killed Stacey McHale.

When the incident happened, Transfreight, which provided logistics and transportation services to Toyota Motor Manufacturing, had engaged Kiswani to carry auto parts. According to their contract, Kiswani was solely responsible for complying with Department of Transportation regulations for hiring and training its drivers and for assigning drivers and removing drivers on the Toyota routes. Furthermore, the contract called for Kiswani’s total control over how its employees and subcontractors carry out transportation services and that these employees and subcontractors are to be considered solely Kiswan’s employees and subcontractors.

The liability portion in the trial centered on Transfreight’s liability after the driver’s and motor carrier’s admission of fault. In the proceedings, the plaintiff brought in a transportation expert to testify that the driver was an employee of Transfreight per FMCSA regulations, section 390.5.

In the appeal hearing, Transfreight claimed that the transportation expert provided a legal conclusion on whether the truck driver was Transfreight’s agent. However, the appellate court disagreed saying the expert did not provide an opinion on the fundamental issue, whether the truck driver was Transfreight’s agent. Rather, the expert concluded that according to section 390.5, Transfreight was a motor carrier because it owned the trailer, and therefore was the ultimate employer of the truck driver as perceived by the trucking industry.

The appellate court opinion falls in line with a practice of Illinois decisions assigning liability to logistic providers. In the McHale case, the plaintiff, trial and appellate courts identified certain contract language and activities that showed Transfreight’s control over motor carrier and driver actions. Freight brokers and third party logistics providers should take note.

Comprehensive Freight Broker Insurance

In an ever-changing world of new laws and regulations, freight brokers are required nearly to be lawyers to keep up. For instance, they have to keep up with what’s required from: the FMCSA, the United States Department of Transportation, MAP-21 laws, and other regulatory bodies and laws from the government. Many times freight brokers are running their business at risk and don’t even know it. This is why LOGISTIQ Insurance Services is committed to simplifying your insurance and surety compliance needs by offering affordable comprehensive freight broker insurance.

Keeping up with the current laws and regulations is not only a headache, but also can be a dangerous risk to miss even one detail. Freight brokers have enough to think about, than to constantly be examining if they have the proper freight broker insurance, bonds, or trusts in place. And with a growing governmental body of compliance overseers, an accident isn’t the only time freight brokers may be caught with inadequate coverage.

Freight brokers need a professional partner for their insurance, surety, and risk management consulting needs. LOGISTIQ is a premier insurance company that knows the industry we serve. We keep up with the current laws and regulations, so you don’t have to. We then use our experience and expertise around the industry and insurance – to offer comprehensive solutions for freight broker insurance at the best price possible. Our highly acclaimed Broker Shield Insurance program can provide you with the protection you need as a freight broker.

Every possible insurance and surety need a freight broker may have, we have a fitting solution for. We also consult with our clients about risk management, so we can sure up any and all points of risk that could threaten a sustainable business. The point is: to simplify your business in the area of freight broker insurance and compliance, in order for you to focus on the logistics of your business.

LOGISTIQ is a premier transportation insurance and risk management agency located in California, and we’re offering our freight broker insurance to your company. In a time when laws and regulations are changing so rapidly, you need a competent partner that understands your needs.

We care about our customers and work with them at a personal level, to ensure they’re not at risk. And our expertise and experience in the industry allows us to offer rates our clients can afford. In the end, freight brokers will gain the peace of mind knowing LOGISTIQ has their back, ensuring a sustainable future for their business.

ABOUT:

LOGISTIQ Insurance Solutions, a GSIS, Inc. company, provides cargo insurance products and services, as well as general risk management consultation, for freight companies across the world. The company has a diverse array of insurance products, including those encompassed by its unique Broker Shield program. LOGISTIQ is devoted to building long-lasting relationships with clients, and provides exemplary service and prompt quotes. More information about LOGISTIQ can be found on the company’s website, located at https://logistiqins.com.

Freight Insurance Brokers and Evolving Maritime Risks

As technological advances and global developments change the maritime industry, cargo and freight insurance brokers might want to reevaluate their insurer relationships.  Maritime risks have moved beyond the peril of rough seas and insuring against hazards is increasingly complex. Changes that are impacting risk management in the maritime insurance industry include the following.

Although technology has made the maritime industry more efficient, it has also increased the threat of cyber attacks.  Electronic transmissions automatically tracking cargo are at risk of interception.  Sophisticated hackers possessing the wherewithal to breach vessel propulsion and navigating systems can interrupt vessel operation causing delay and damage to cargo. Cargo & freight insurance brokers should keep the following case study in mind to exercise caution.

Last December marked the arrival of the biggest container ship ever to a U.S. port.  Most ports do not yet have the infrastructure, terminal space, dock equipment and rail connections to handle these new megaships.  As international trade expands putting more cargo on bigger ships, there is a greater possibility for maritime risks such as catastrophic loss from an accident in port or at sea.

Widely occurring political unrest threatens ocean travel and creates more maritime risks. Pirates off the coast of Africa and criminal gangs operating in South East Asia attack ships for ransom or for cargo.  In 2015, a Libyan warplane bomb killed two crew members when it hit a Greek oil tanker berthed at a Libyan port.

Now that Arctic trade routes are available, shipping companies are evaluating them as a way to save time and money.  However, a lack of infrastructure and emergency services makes responding to a casualty difficult.

Finding and retaining well-trained and competent crews is challenging when new and changing technologies demand specialized training.

To service the needs of a growing international trading community, there are many new entrants to the marine insurance market.  This increased competition is keeping insurance costs reasonable for shippers and cargo & freight insurance brokers. However, it also dilutes the available talent as there is a greater need for experienced underwriters.  The best protection for your cargo is working with a reputable company with expertise in compliance, underwriting and risk management.

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ABOUT:

LOGISTIQ Insurance Solutions, a GSIS, Inc. company, provides cargo insurance products and services, as well as general risk management consultation, for freight companies across the world. The company has a diverse array of insurance products, including those encompassed by its unique Broker Shield program. LOGISTIQ is devoted to building long-lasting relationships with clients, and provides exemplary service and prompt quotes. More information about LOGISTIQ. can be found on the company’s website, located at https:// logistiqins.com.

Supply Risk Management For Freight Brokers

We saw a great article published in Logistic Management Magazine based on a study by A.T. Kearney, the global management consulting firm. In this study, the author focuses on identifying the importance of supply risk management in the global supply chain, which could affect a variety of LOGISTIQ’s clients including freight brokers and freight forwarders. This article emphasizes the need for freight brokers and freight forwarders to make sure that they have adequate Contingent Cargo Legal Defense Coverage and Auto Liability Insurance for their cargo so that the risks are minimized. The article also indicates that “supply management leaders have secured their position as a strategic business function by focusing on high-impact, high-visibility activities. However, managing risk has fallen to the bottom of the list of priorities, say analysts.”

You can see the article and find out more about supply risk management in detail by pressing here. Check out LOGISTIQ’s risk management consulting services if you would like to be advised on more best practices.

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ABOUT LOGISTIQ:

LOGISTIQ Insurance Solutions, a GSIS, Inc. company, provides cargo insurance products and services, as well as general risk management consultation, for freight companies across the world. The company has a diverse array of insurance products, including those encompassed by its unique Broker Shield program. LOGISTIQ is devoted to building long-lasting relationships with clients, and provides exemplary service and prompt quotes. More information about LOGISTIQ. can be found on the company’s website, located at https://logistiqins.com.

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