Upon receipt of your certificate, check details for accuracy, confirm the Named Insured is the owner of the goods. The Insured value is the total invoice value of the goods, the true value (improper valuation could trigger the co-insurance clause). Confirm the commodity is accurately described and is not an excluded commodity or a referral commodity.
Policy Period
Certificates are single use and are good for the duration of transit. Certificates can be issued up to 2 weeks in advance and can never be issued for past dates.
Coverage
Full policy terms and conditions can be found in the formal policy.
Excluded Commodities
Private Passenger Vehicles, Commercial Vehicles valued over $1 million, Personal Effects and Household Goods, Jets/Planes/Helicopters/Yachts/Boats, Jet engines, Mobile Phones, Tablets, Personal Computers, Microchips, Motherboards, Game Consoles, Weapons, Ammunition, Nuclear Materials, Aerosol, Flammable or Hazardous Chemicals/Goods, Livestock, Bloodstock, Waste, Special Risk (Antiques, Fine Art, Cash in Transit, Currency (any kind), Precious Stones, Precious Metals), Bulk Freight, FAK, CBD/Hemp/THC, Narcotics, Prescription Drugs.
Referral Commodities
Cosmetics, Perfumes, Art (not fine), Used Goods, Lithium/Ion Batteries, Eggs, Tobacco products (excluding CBD/Hemp/THC), Power Only loads.
Claims Procedure
Refer to claim procedures on certificate of insurance. Email FIF@wkwebster.com. Claims are to be submitted online through the Claims Portal to expedite the filing process.
Cancellation or Voids
Certificates can be voided prior to the shipment date. For additional questions on shipment cancellations, please email fif@logistiq.com.
Premiums and Fees
In addition to premiums collected on behalf of the Insurance Carrier, credit card and online processing fees may be included in the total charges. For additional questions on charges, please email fif@logistiq.com.
Cancellation or Voids
Certificates can be voided prior to the shipment date. For additional questions on shipment cancellations, please email fif@logistiq.com.
Contact Information
For any questions or claims, Certificate or Complaints contact:
1-888-910-4747
FIF Terms and Conditions
Terms and Conditions
Certificate
Upon receipt of your certificate, check details for accuracy, confirm the Named Insured is the owner of the goods. The Insured value is the total invoice value of the goods, the true value (improper valuation could trigger the co-insurance clause). Confirm the commodity is accurately described and is not an excluded commodity or a referral commodity.
Policy Period
Certificates are single use and are good for the duration of transit. Certificates can be issued up to 2 weeks in advance and can never be issued for past dates.
Coverage
Full policy terms and conditions can be found in the formal policy.
Excluded Commodities
Private Passenger Vehicles, Commercial Vehicles valued over $1 million, Personal Effects and Household Goods, Jets/Planes/Helicopters/Yachts/Boats, Jet engines, Mobile Phones, Tablets, Personal Computers, Microchips, Motherboards, Game Consoles, Weapons, Ammunition, Nuclear Materials, Aerosol, Flammable or Hazardous Chemicals/Goods, Livestock, Bloodstock, Waste, Special Risk (Antiques, Fine Art, Cash in Transit, Currency (any kind), Precious Stones, Precious Metals), Bulk Freight, FAK, CBD/Hemp/THC, Narcotics, Prescription Drugs.
Referral Commodities
Cosmetics, Perfumes, Art (not fine), Used Goods, Lithium/Ion Batteries, Eggs, Tobacco products (excluding CBD/Hemp/THC), Power Only loads.
Claims Procedure
Refer to claim procedures on certificate of insurance. Email FIF@wkwebster.com. Claims are to be submitted online through the Claims Portal to expedite the filing process.
Cancellation or Voids
Certificates can be voided prior to the shipment date. For additional questions on shipment cancellations, please email fif@logistiq.com.
Premiums and Fees
In addition to premiums collected on behalf of the Insurance Carrier, credit card and online processing fees may be included in the total charges. For additional questions on charges, please email fif@logistiq.com.
Cancellation or Voids
Certificates can be voided prior to the shipment date. For additional questions on shipment cancellations, please email fif@logistiq.com.
Contact Information
For any questions or claims, Certificate or Complaints contact:
Claims: fif@wkwebster.com or 212-269-8220
Certificates: fif@logistiq.com or 888-343-7768
Complaints: complaints@logistiq.com or 888-910-4747